Manufacturer Services

Reverse Logistics

Custom Logistics Solutions

We create a custom logistics strategy to reduce costs associated with handling product returns. Our process protects product brand integrity while aiming to maximize your recovery potential.

Licensed and Compliant

PharmaLink is licensed and compliant with all state and federal regulations to handle any inbound and outbound logistics project of any size.


Waste management services for proper classification, handling and disposal of pharmaceutical waste.


Recall Processing

We create and execute a full service recall processing plan for all recall levels of any size.

Project Management

PharmaLink’s recall team provides end-to-end project management for all recall processing plans.

SOC 1 Certified

Returns Processing

Tailored Returns Solutions

Efficiently move product through our Returns Center utilizing a custom processing strategy we develop to meet your business needs. Our process protects brand integrity while aiming to maximize your recovery potential.

Scalability of Operations

Our Returns Center is equipped with advanced technology for processing pharmaceutical returns with the flexibility to service clients of any size.


Our web-based reporting tool provides detailed inventory reports and credit distribution management for all manufacturer returns.


Our team of experts follows an SOP driven process that ensures your return is compliant with all state and federal regulations.

Credit Distribution

We provide you a complete reconciliation of all return credits based on your return policy criteria.

More About PharmaLink

SOC 1 Certified

24/7 Access To Our Web-Based Reporting System

Managing your returns process reaches a new level of transparency with Encore®. We provide users with a complete pharmaceutical returns management suite to enhance the reverse logistics process across healthcare operations.

  • Easy-to-use interface
  • Step-by-step inventory tools
  • Real-time reports
  • Credit reconciliation


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