Government Returns

Proudly serving the nation’s largest government agencies.

Proudly Serving:

Experience, compliance, and trust are just a few reasons that the industry's leading companies use Pharmalink for pharmaceutical return services. It's also why we have been selected by many state and federal facilities across the country to provide complete Return Processing services. We specialize in offering tailored solutions to meet the unique challenges facing government pharmacies and dispensing facilities. From contracting to service we understand the intricate needs of the state and federal dispensers that support our great country.

Our Services

On-Site & Mail-In Service Options

Nationwide coverage by the industry's most sophisticated and knowledgeable staff. Highly trained employees that work together to deliver customer focused services that yield quality results.

Speed & Accuracy

Pharma link is the industry's performance leader. The technology and operations that support our process ensure that products are processed according to manufacturer guidelines to receive credit as quickly as possible.

Actionable Reporting

Our Web-based reporting systems provides your facility with insights into inventory and the performance of your returned goods. Simple to use, with insights that deliver consistent value.

Regulatory Compliance

Navigating complex regulatory requirements can be challenging. At Pharma Link, our experts guide you through the regulatory landscape, ensuring that all legal obligations are met and that required reports are submitted to the relevant authorities.


Pharmalink's services include a wide range of deliverables to ensure comprehensive and efficient returned goods Process:

  • Processing of returned products to determine credit eligibility according to the manufacturer's and/or wholesaler's return policy.
  • Shipment of returnable product to pharmaceutical manufacturer for credit.
  • Sortation, characterization, and profiling of non-returnable merchandise.
  • Disposal of non-returnable products via incineration.
  • Application and execution of product return authorizations.
  • Product staging and handling.
  • Return inventory reports and product disposal documentation.
  • Access to web-based inventory and reporting applications.
  • Consistent communication with clients to deliver a world class customer experience.

Why Choose PharmaLink:

Experience and Expertise

With over 20 years of experience in the pharmaceutical industry, our team has a deep understanding of recalls' unique challenges and regulatory intricacies, ensuring your returns process is fully compliant with the law.

Customized Solutions

We recognize that no two facilities are the same. Our services are tailored to your specific needs, offering flexibility and adaptability throughout the process.

End-to-End Support

Pharma link provides a complete spectrum of services, from planning to execution, ensuring a seamless return process from start to finish.


Our services are designed to save you time and resources, preventing unnecessary financial burdens associated with returns.



PharmaLink understands the importance of compliance, speed, and accuracy when handling the returns process for our clients and having a trusted partner with the expertise to manage the process is invaluable. Our returns processing services are dedicated to helping you get the most from expired inventory, with service, reporting, and systems to make the process a breeze. Contact PharmaLink today to discuss how we can help your facility to implement the ultimate returns processing solution.

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