Quality – PharmaLink

Compliant CII Returns

November 30, 2020PharmaLinkAdmin Customer Solutions

Kathey Johnson, a Processor in our CII Department, initiates the returns processing cycle of controlled substances for manufacturer credit. She identifies potentially credit-eligible items and validates that all information on the DEA Form 222 is completed correctly. This assures compliance with all state and federal regulations.

Meet the Office of Organizational Excellence

November 23, 2020PharmaLinkAdmin Company Update Customer Solutions News Returns Consultants

Continually upholding high quality standards is a top priority at PharmaLink. We strive to exceed customer expectations and provide services with the highest level of quality. To better serve our customers at that level, we promoted our internal quality management team to the Office of Organizational Excellence.

Quality at PharmaLink

November 17, 2020PharmaLinkAdmin Customer Solutions Returns Consultants

Tim Brightbill is a Quality Inspector in our Office of Organizational Excellence. He ensures that PharmaLink’s quality standards are upheld to the highest possible extent. This is a vital role since it facilitates growth, profitability, and customer satisfaction through clearly defining standards and expectations.

Ensuring Compliance for all Returns

October 20, 2020PharmaLinkAdmin Company Update Customer Solutions News Returns Consultants

Scott Wernke works in our CII Department. His job is the processing of Control Level II products. Scott not only securely handles the product, but he also ensures that the returns process is completed according to DEA and state regulations.

Meet our Processors

October 8, 2020PharmaLinkAdmin Customer Solutions Returns Consultants

Rachel Dennis, a trainer in our Processing Department, works with Lediana Dija to check incoming product into our inventory and processing system. This initial process serves as an integral step in delivering return credits to our customers.

Coronavirus Update

July 30, 2020PharmaLinkAdmin News Press Release Tradeshows

As we continue to navigate through the COVID-19 pandemic, we have experienced some of the most challenging and uncertain times in recent history. This crisis has required us to take bold actions to preserve the safety and welfare of our employees and customers.

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