Hospital Returns

Hospital and IDN Service

We offer both on-site and mail-in service nationwide with a focus on personalization and an SOP driven process that ensures compliance and maximum credit recovery for hospitals. All services are conducted by our specially trained employees who have expert knowledge on our return process and access to advanced web-based computer reporting systems that bring a new level of transparency to our customers at any time. Whether you choose to have us service your facility on-site, or mail-in your returns for processing, you will receive the same level of quality service, expertise and commitment to excellence.

UNPARALLELED CUSTOMER SERVICE

A PharmaLink representative is with you every step of the way. Before, during, and after the service, your dedicated account manager is at your call.

Reporting & Analytics

Our web-based reporting tool gives you easy access to all pharmacy return details and credit progress.

Crystal Clear Credits

We provide you a complete reconciliation of all return credits and ensure that the maximum return value has been received.

Process Controls

We process schedule II-V controlled substances and complete DEA 222 forms for you.

Licensed & Compliant

As a VAWD Accredited facility, we are held to the highest standards of compliance and security. PharmaLink is a partner you can trust with your most sensitive products.

Disposal Services

Waste management services for proper classification, handling and disposal of pharmaceutical waste.

About PharmaLink

About Reverse Distribution

Mail-In Service

Web-Based inventory creation and reporting application.
Shipping of products to processing center.
Online preparation of DEA 222 form requests.
Processing of returnable products and recall items.
Return authorization management.
Disposal of non-returnable products via incineration.
Detailed processing reports and analytics via web-portal.
Credit reporting and reconciliation.

On-Site Service

Complete inventory of all products removed and returned.
Shipping of products to processing facility
Preparation of DEA 222 form requests.
Processing of returnable products and recall items.
Return authorization management.
Disposal of non-returnable products via incineration.
Detailed processing reports and analytics via web-portal.
Credit reporting and reconciliation.

24/7 Access To Our Web-Based Reporting System

Managing your returns process reaches a new level of transparency with Encore®. We provide users with a complete pharmaceutical returns management suite to enhance the reverse logistics process across healthcare operations.

Easy-to-use interface
Step-by-step inventory tools
Real-time reports
Credit reconciliation

Take A Virtual Tour

WANT MORE INFORMATION?

Request it here and we will contact you soon.